Refund policy

At NovaBlend™, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund guidelines below.

30-Day Return Window

You may return most new and unused items within 30 days of receiving your order. To qualify for a return, the product must be unused, in its original condition, and returned in the original packaging.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. In such cases, please contact our support team and we will assist you with the return process.

Inspection & Processing

Once we receive your returned item, our team will inspect it to ensure it meets the return requirements. After approval, your refund will be processed within 5–7 business days.

Refund Method

Approved refunds will be issued to the original payment method used during checkout. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Non-Returnable Items

Please note that items purchased during clearance sales, promotional events, or marked as “Final Sale” cannot be returned or refunded.

Need Assistance?

If you have any questions regarding your return, feel free to contact our support team. We are always happy to assist you and ensure you have the best experience with NovaBlend™.

Thank you for choosing NovaBlend™.